Professional Experience :
PT. Mc Donalds Indonesia, Assistant Manager, Operational Division
PT. Oriflame Indonesia, Supervisor, Account Management
PT. Service Quality Center Indonesia, Consultant & Trainer
PT. Bank UOB Indonesia, Assistant Vice President, Head of Measurement & Asses-
ment
PT. Mega Mahadana Hadiya, Head of Service Quality
PT. Kalpata Mandiri Konsultama, Senior Partner & Facilitator
Training Expertise :
Customer Experience Management.
Service Quality Development.
Leadership Development Program.
Supervisory Development Program
Sales Development Program
Capable to design & conduct customized banking technical training programs